abc.net.au/news/flood-insurance-complaints-compensation-regulator/101877024Nearly $6 million has been clawed back from insurance companies after policyholders affected by the Victorian and NSW flood disasters complained about their treatment.
Overall, successful complaints resulted in compensation and refunds of $5.9 million to policyholders. "If your complaint is urgent, it is important for you to let us know to help us prioritise these cases."Victorian Nationals leader Peter Walsh said there had been a substantial cost increase to the insurance policy premiums renewed in flood-threatened postcodes since the 2022-23 Victorian and New South Wales flood crisis.some insurance companies were looking at cutting coverage to particular parts of Australia.