, a budding group practice that is rooted in values around social justice, increasing access to mental health care, client-centered practices, and also work-life balance for staff.Farah made her TikToks to show just how egregious the process of getting paid by insurance can be.
Over the last year, she estimates she has spent 60-70 hours on the phone with this insurance company."I have been given incredibly confusing and conflicting information and had deadlines they set to begin with extended with no warning and no reason provided. That time is all unpaid. It's so wild to reflect on that," she said.
"There are currently very few benefits to accepting insurance as a therapist, the biggest being the fact that it makes care more accessible to the public, but I want people to see the realities behind it, too. For every clinical hour I see a client with health insurance being their source of payment, I spend at least two hours on the back end dealing with it totally unpaid," she explained, emphasizing that she has to submit a claim for every single session or service provided.
With that in mind, Farah shared a few"call to action" items with us for insurance companies, the US government, and practitioners like herself below:2. Don’t gatekeep therapy from folks that don’t meet your approved list of diagnoses.4. Make the process to follow your guidelines for documentation more clear and easier.6. Make the process to talk to representatives easier.
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