Farmers Insurance affiliate drops 100,000 customers in California

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Perla was born and raised in Orange County, went to UC Berkeley for her Bachelors, and worked in Bakersfield for her first job as a multimedia journalist.

SAN DIEGO — Chris Cott says he has spent three days searching for answers after getting this letter from his insurance company.The letter states that his auto insurance will expire in May and will not be renewed. The reasoning is that"this insurer no longer offers insurance in California."

Cott has Farmers Direct Property and Casualty Insurance, also called Farmers Direct. It's an affiliate of Farmers Insurance and insures around 100,000 Californians. A representative tells ABC 10News that the branch is shutting down this year. Farmers said this closure will increase operational efficiency and manage risk exposure. Industry experts believe it's more than that.

Steve Young says auto insurance companies are leaving California for a few reasons. Now that the pandemic is behind us, more people are driving, and insurance claims are higher than ever. Companies want to raise policy rates, but California's strict regulations make it difficult to do so promptly.

 

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