An MP has hit back at a life insurance company’s ‘lack of ‘human approach’ towards a dying cancer patient.
READ MORE: 'It's immoral': Man, 63, REFUSED life insurance pay-out by Aviva after he's told he's dying But Shaun was rejected – with the insurance company pointing to a line in the terms and conditions stating that he could only claim for a terminal illness payment if he had 18 months or more left on his policy.
Aviva says the 'terminal illness benefit allows customers to receive a life insurance payment early, if a medical specialist confirms that they are sadly expected to live for less than 12 months following diagnosis of a terminal condition'. “Aviva has happily taken my money since 2009. We’ve still got £70,000 of a mortgage left to pay that we thought would be dealt with by a payment that will now be left for my wife to pay.”
Aviva has said ‘we communicate with our life insurance customers at the start of the policy and around three months before cover is due to end’, and ‘the terms and conditions of the policy remain the same throughout the term’. The company added ‘information about the terms of the policy, including the 18 month clause, was communicated clearly in the documents provided to the customer when they took the policy out’.
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Source: MENnewsdesk - 🏆 23. / 69 Read more »
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