Penang JPJ director Adenan Md Isa advised the public to perform transactions personally as many services only need a click of the mouse to access.“If you need a physical copy, come over to the JPJ office and we will have one printed for you at no charge.
“Since the owner of the vehicle might be unaware, it is easy to convince them that there is a lot of work involved,” he said. Part of his work involved helping clients with paperwork and procedures that government agencies needed. “It is a lengthy procedure for work like number plate retention, where I need to transfer one vehicle’s plate number to another.
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